How To Fix CRM_MKTPL_PURCHASING065 - Not possible to delete purchase item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_PURCHASING - Message class for the Purchasing Assingment

• Message number: 065

• Message text: Not possible to delete purchase item

What causes this issue?

It is not possible to delete this item since the marketing project has
been transferred to ERP, or the transfer has been started.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_PURCHASING065 - Not possible to delete purchase item ?

  The SAP error message CRM_MKTPL_PURCHASING065 indicates that it is not possible to delete a purchase item from a marketing plan or related document. This error typically arises due to certain conditions or constraints within the SAP system that prevent the deletion of the specified item.
  Causes:
  
  Item Status: The purchase item may be in a status that does not allow deletion. For example, if the item has been processed or is part of a completed transaction, it cannot be deleted.
  Dependencies: There may be dependencies or links to other documents or items that prevent deletion. For instance, if the item is referenced in a contract or another purchasing document, it cannot be removed.
  Authorization Issues: The user may not have the necessary authorizations to delete the item.
  System Configuration: Certain configurations in the SAP system may restrict the deletion of purchase items based on business rules or settings.
  
  Solutions:
  
  Check Item Status: Review the status of the purchase item. If it is in a completed or processed state, you may need to reverse or cancel the related transactions before deletion.
  Review Dependencies: Investigate if the item is linked to other documents. If so, you may need to delete or modify those documents first.
  Authorization Check: Ensure that the user has the appropriate permissions to delete purchase items. If not, contact your SAP administrator to obtain the necessary authorizations.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on deleting purchase items in your version of SAP.
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER or ME22N) to check the details of the purchase item and its status.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to purchasing and marketing plans, such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and CRMD_ORDER (Manage CRM Orders).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.