How To Fix CRM_MKTPL_PURCHASING057 - Product &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_PURCHASING - Message class for the Purchasing Assingment

• Message number: 057

• Message text: Product &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_PURCHASING057 - Product &1 does not exist ?

  The SAP error message CRM_MKTPL_PURCHASING057 indicates that a specific product (denoted by &1) does not exist in the system. This error typically arises in the context of marketing and purchasing processes within SAP Customer Relationship Management (CRM) or SAP S/4HANA.
  Cause:
  
  Product Not Created: The product you are trying to reference has not been created in the system.
  Incorrect Product ID: The product ID you are using may be incorrect or misspelled.
  Product Deactivation: The product may have been deactivated or deleted from the system.
  Data Synchronization Issues: If you are using multiple systems (e.g., CRM and ERP), there may be synchronization issues where the product exists in one system but not in the other.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product.
  
  Solution:
  
  
  Verify Product Existence:
  
  Check if the product exists in the system by navigating to the relevant product master data transaction (e.g., using transaction code MM03 for material master).
  Ensure that the product ID is correct and matches the expected format.
  
  
  
  Create the Product:
  
  If the product does not exist, create it using the appropriate transaction (e.g., MM01 for material creation).
  
  
  
  Check Product Status:
  
  If the product exists but is inactive, reactivate it or ensure it is set to the correct status for use in the relevant processes.
  
  
  
  Data Synchronization:
  
  If you are working with multiple systems, ensure that data synchronization processes are functioning correctly. You may need to run a data transfer or check for any errors in the data transfer logs.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the error message for additional context or specific troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01, MM02, MM03, and CRM transaction codes for managing products in SAP.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.