How To Fix CRM_MKTPL_PURCHASING023 - Update actual costs failed, marketing object &1 is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_PURCHASING - Message class for the Purchasing Assingment

• Message number: 023

• Message text: Update actual costs failed, marketing object &1 is unknown

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_PURCHASING023 - Update actual costs failed, marketing object &1 is unknown ?

  The SAP error message CRM_MKTPL_PURCHASING023 indicates that there was a failure in updating actual costs for a marketing object because the specified marketing object is unknown. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with marketing planning and purchasing activities.
  Cause:
  
  Unknown Marketing Object: The marketing object referenced in the transaction does not exist in the system. This could be due to a typo in the object ID or the object not being created or activated in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database tables that store marketing object information.
  Authorization Issues: The user may not have the necessary authorizations to access or update the marketing object.
  System Configuration: There may be configuration issues in the CRM system that prevent the proper recognition of the marketing object.
  
  Solution:
  
  Verify Marketing Object ID: Check the marketing object ID that is causing the error. Ensure that it is correctly entered and exists in the system.
  Check Object Status: Ensure that the marketing object is active and has been properly created in the system. You can do this by navigating to the relevant transaction in SAP to view the marketing object details.
  Data Consistency Check: Run consistency checks on the relevant tables to ensure that all necessary data is present and correct. This may involve checking the database for entries related to the marketing object.
  Authorization Check: Ensure that the user has the necessary permissions to access and update the marketing object. This may involve checking user roles and authorizations in the SAP system.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may be used to manage marketing objects.
  SAP Notes: Search for SAP Notes related to CRM_MKTPL_PURCHASING023 in the SAP Support Portal for any known issues or fixes.
  System Logs: Check system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the failure.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.