How To Fix CRM_MKTPL_PPG003 - Promotion Guideline violation: &2 = &4; &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_PPG -

• Message number: 003

• Message text: Promotion Guideline violation: &2 = &4; &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_PPG003 - Promotion Guideline violation: &2 = &4; &3 ?

  The SAP error message CRM_MKTPL_PPG003 indicates a violation of promotion guidelines in the SAP Customer Relationship Management (CRM) system. This error typically arises when a promotion or marketing plan does not comply with the defined rules or guidelines set within the system.
  Cause:
  The error message CRM_MKTPL_PPG003 Promotion Guideline violation: &2 = &4; &3 generally indicates that there is a mismatch or violation of the promotion guidelines. The placeholders (&2, &3, &4) represent specific details related to the violation, such as:
  
  &2: The specific guideline or rule that is being violated.
  &3: The context or additional information about the promotion.
  &4: The value that is causing the violation.
  
  Common causes for this error include:
  
  Incorrect configuration of promotion guidelines.
  Attempting to apply a promotion that does not meet the criteria set in the guidelines.
  Data entry errors in the promotion setup.
  
  Solution:
  To resolve the CRM_MKTPL_PPG003 error, you can follow these steps:
  
  
  Review the Error Message: Check the specific details provided in the error message to understand which guideline is being violated.
  
  
  Check Promotion Guidelines: 
  
  Navigate to the promotion guidelines configuration in SAP.
  Verify the rules and conditions defined for the promotion in question.
  Ensure that the promotion you are trying to apply adheres to these guidelines.
  
  
  
  Adjust Promotion Parameters: 
  
  If the promotion parameters (like dates, discounts, eligibility criteria) do not meet the guidelines, adjust them accordingly.
  Ensure that all required fields are filled out correctly.
  
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to promotion guidelines for additional context and examples.
  
  
  Testing: After making adjustments, test the promotion again to see if the error persists.
  
  
  Seek Help from SAP Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with promotions and marketing plans, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Check SAP Notes for any updates or patches that may address known issues related to promotion guidelines.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify promotions.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_MKTPL_PPG003 error in your SAP system.