How To Fix CRM_MKTPL_PPG002 - Promotion Guideline check OK

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_PPG -

• Message number: 002

• Message text: Promotion Guideline check OK

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_PPG002 - Promotion Guideline check OK ?

  The SAP error message CRM_MKTPL_PPG002, which states "Promotion Guideline check OK," typically indicates that a promotion guideline check has been performed successfully, meaning that the promotion guidelines are being adhered to. This message is not an error in the traditional sense but rather an informational message indicating that the promotion guidelines have been validated.
  Cause:
  
  Promotion Guidelines: The system checks if the promotion being created or modified adheres to the defined promotion guidelines in the system.
  Validation Process: The message is generated as part of the validation process when creating or processing promotions in the SAP CRM system.
  
  Solution:
  Since this message indicates that the promotion guideline check is successful, there is generally no action required. However, if you are expecting an error or if the promotion is not behaving as expected, consider the following steps:
  
  Review Promotion Guidelines: Ensure that the promotion guidelines are correctly defined and that the promotion you are working with meets all necessary criteria.
  Check for Additional Messages: Look for any other messages or warnings that may provide more context or indicate issues elsewhere in the promotion setup.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on promotion guidelines and their configuration.
  Testing: If you are in a testing phase, ensure that the test data aligns with the promotion guidelines.
  
  Related Information:
  
  Promotion Management: Familiarize yourself with the promotion management module in SAP CRM, which includes setting up and managing promotions, guidelines, and related processes.
  SAP Notes: Check SAP Notes for any known issues or updates related to promotion guidelines and the specific message you are encountering.
  User Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar messages.
  
  If you are facing issues beyond this message or if the promotion is not functioning as expected, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more tailored assistance based on your specific system configuration and business processes.