How To Fix CRM_MKTPL_PDF039 - Error occurred when preparing data for &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_PDF -

• Message number: 039

• Message text: Error occurred when preparing data for &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_PDF039 - Error occurred when preparing data for &1 &2 ?

  The SAP error message CRM_MKTPL_PDF039 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with preparing data for a specific marketing plan or document. This error can arise due to various reasons, including data inconsistencies, missing information, or configuration issues.
  Causes:
  
  Missing Data: Required fields or data elements may be missing in the marketing plan or related documents.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from processing it correctly.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to errors during data preparation.
  Authorization Issues: The user may not have the necessary authorizations to access or process the data.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required fields in the marketing plan or related documents are filled out correctly. Look for any missing or incomplete data.
  Validate Data Consistency: Review the data for inconsistencies. This may involve checking related records or ensuring that all necessary data is aligned.
  Review Configuration Settings: Check the configuration settings in the CRM system to ensure they are set up correctly for the marketing plan or document you are working with.
  User Authorizations: Verify that the user has the necessary authorizations to access and process the data. If not, work with your SAP security team to obtain the required permissions.
  Check Logs and Traces: Look at the application logs (transaction SLG1) or system traces to identify any specific errors or warnings that may provide more context about the issue.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing plans.
  Documentation: Review SAP documentation related to CRM marketing and data preparation processes for additional insights.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTPL_PDF039 error effectively.