How To Fix CRM_MKTPL_PDF003 - Default form is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_PDF -

• Message number: 003

• Message text: Default form is not active

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message CRM_MKTPL_PDF003 - Default form is not active ?

  The SAP error message CRM_MKTPL_PDF003: Default form is not active typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to generate or display a document (like a PDF) that relies on a specific form that is not currently active or configured correctly.
  Cause:
  
  Inactive Form: The default form that is supposed to be used for generating the document is not active in the system.
  Missing Configuration: The form may not be properly configured or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the form.
  Transport Issues: If the form was recently transported from another system, it may not have been activated properly.
  
  Solution:
  
  
  Activate the Form:
  
  Go to the transaction code SFP (Form Builder).
  Check if the form associated with the error is listed and ensure it is active. If it is not, activate it.
  
  
  
  Check Form Configuration:
  
  Ensure that the form is correctly configured and that all necessary settings are in place.
  Verify that the form is assigned to the correct application and is set as the default form.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to access and use the form.
  
  
  
  Transport Check:
  
  If the form was recently transported, ensure that the transport was successful and that all necessary objects were included in the transport request.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific form and error message for any additional troubleshooting steps.
  
  
  
  System Logs:
  
  Check the system logs (transaction code SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Related Information:
  
  Form Types: Understand the different types of forms in SAP (Smart Forms, Adobe Forms, etc.) and how they are used in CRM.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues or provide patches related to this error.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.