How To Fix CRM_MKTPL_PDF002 - No default form defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_PDF -

• Message number: 002

• Message text: No default form defined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_PDF002 - No default form defined ?

  The SAP error message CRM_MKTPL_PDF002: No default form defined typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to generate a PDF document, such as a marketing plan or other related documents. This error indicates that the system cannot find a default form template that is required for generating the document.
  Cause:
  
  Missing Form Template: The most common cause is that there is no default form template defined for the specific document type you are trying to generate.
  Configuration Issues: The form may not be properly configured in the system, or the settings may not be correctly assigned to the relevant document type.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the form templates.
  Transport Issues: If the form template was recently transported from another system, it may not have been activated or may be missing.
  
  Solution:
  
  
  Define a Default Form:
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_I.
  Navigate to the relevant document type (e.g., marketing plan).
  Check the settings for the form and ensure that a default form is assigned.
  If no form is defined, create a new form using the transaction SFP (Smart Forms) or SE71 (SAPscript) and assign it to the document type.
  
  
  
  Check Form Configuration:
  
  Use transaction SPRO to access the configuration settings.
  Navigate to Customer Relationship Management > Marketing > Marketing Planning > Define Form for Marketing Plan.
  Ensure that the correct form is assigned as the default for the marketing plan.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the form templates. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Transport and Activation:
  
  If the form was recently transported, ensure that it has been activated in the target system. You can check this in transaction SFP or SE71.
  
  
  
  Testing:
  
  After making the necessary changes, test the document generation again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CRMD_ORDER: Access CRM Order Management.
  SFP: Smart Forms for creating and managing forms.
  SE71: SAPscript for creating and managing SAPscript forms.
  SPRO: Access to the SAP Customizing Implementation Guide.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on form configuration and management in CRM.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or CRM functional team for further investigation.