How To Fix CRM_MKTPL_OFR005 - &1 invalid codes have been removed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_OFR - Message class for offer code

• Message number: 005

• Message text: &1 invalid codes have been removed

What causes this issue?

This code is already being used in the system. It is either
used in a released coupon campaign <ZH>or</>
it has been generated, but has not been used in a released coupon
campaign

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

To be able to use this coupon code proceed as follows:
You can either delete or archive the campaign which currently makes use
of this code.
You can delete the code from the system using maintenance transaction
<ZK>crmd_mktpl_ofr</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_OFR005 - &1 invalid codes have been removed ?

  The SAP error message CRM_MKTPL_OFR005 typically indicates that there are invalid codes in a marketing plan or offer that have been removed from the system. This error can occur in the context of SAP Customer Relationship Management (CRM) when dealing with marketing planning and offers.
  Cause:
  
  
  Invalid Codes: The error suggests that there are codes (such as product codes, campaign codes, or other identifiers) that are not recognized by the system. This could be due to:
  
  The codes being deleted or not existing in the database.
  Typographical errors in the codes entered.
  The codes being inactive or not valid for the current context.
  
  
  
  Data Consistency Issues: There may be inconsistencies in the data, such as missing master data or incorrect relationships between marketing objects.
  
  
  Configuration Issues: The system configuration may not be set up correctly to recognize certain codes or types of offers.
  
  
  Solution:
  
  
  Check the Codes: Review the codes that are being used in the marketing plan or offer. Ensure that they are valid and exist in the system. You can do this by:
  
  Navigating to the relevant master data (e.g., product master, campaign master) and verifying the codes.
  Checking for any recent changes or deletions in the master data.
  
  
  
  Correct Typographical Errors: If there are any typographical errors in the codes, correct them and try to save or process the marketing plan again.
  
  
  Data Consistency Check: Run a consistency check on the marketing data to identify any discrepancies. This may involve checking relationships between different marketing objects.
  
  
  Review Configuration: If the issue persists, review the configuration settings related to marketing planning and offers. Ensure that all necessary settings are correctly configured.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate to the areas where you can check and correct the data (e.g., transaction codes for marketing planning, offer management).
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.