How To Fix CRM_MKTPL_MDF122 - Changes to any claims created from this intiative element is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_MDF - Messages for MDF related functionality

• Message number: 122

• Message text: Changes to any claims created from this intiative element is not possible

What causes this issue?

Changes to any claims created from this intiative element is not
possible as the status is 'Rejected'

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_MDF122 - Changes to any claims created from this intiative element is not possible ?

  The SAP error message CRM_MKTPL_MDF122 indicates that changes to claims created from a specific initiative element are not possible. This typically occurs in the context of SAP Customer Relationship Management (CRM) and Marketing, particularly when dealing with marketing initiatives and associated claims.
  
  Cause:
  
  Status of the Initiative: The initiative from which the claims were created may be in a status that does not allow changes. For example, if the initiative is completed or closed, modifications to associated claims may be restricted.
  Authorization Issues: The user may not have the necessary permissions to make changes to the claims.
  Data Integrity Rules: There may be business rules or data integrity constraints in place that prevent changes to claims once they are created.
  Technical Restrictions: There could be technical settings or configurations in the system that restrict changes to claims linked to certain initiative elements.
  
  
  Solution:
  
  Check Initiative Status: Verify the status of the initiative element. If it is closed