How To Fix CRM_MKTPL_MDF120 - cannot edit any open claims created from this intiiative.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_MDF - Messages for MDF related functionality

• Message number: 120

• Message text: cannot edit any open claims created from this intiiative.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_MDF120 - cannot edit any open claims created from this intiiative. ?

  The SAP error message CRM_MKTPL_MDF120 indicates that there is an issue with editing open claims that were created from a specific marketing initiative. This error typically arises in the context of SAP Customer Relationship Management (CRM) and Marketing modules.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Status of the Claims: The claims may be in a status that does not allow editing. For example, if the claims are already processed or finalized, they may be locked for further changes.
  
  
  Authorization Issues: The user may not have the necessary permissions to edit the claims associated with the marketing initiative.
  
  
  Configuration Settings: There may be specific configuration settings in the marketing initiative that restrict editing of claims once they are created.
  
  
  Data Integrity Issues: There could be issues with the data integrity or consistency in the system that prevent editing.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Claim Status: Verify the status of the claims. If they are in a status that does not allow editing, you may need to change the status or create a new claim.
  
  
  Review Authorizations: Ensure that the user has the appropriate authorizations to edit claims. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  Configuration Review: Check the configuration settings for the marketing initiative. Ensure that there are no restrictions in place that prevent editing of claims.
  
  
  Data Consistency Check: Run data consistency checks to identify any issues that may be affecting the claims. This may involve checking for missing or incorrect data in related tables.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the error message for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the claims and marketing initiative.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in managing claims and marketing initiatives (e.g., CRMD_ORDER for managing claims).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.