How To Fix CRM_MKTPL_MASS063 - Please maintain status Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_MASS - Messages for Marketing Mass Change, Copy & Approval

• Message number: 063

• Message text: Please maintain status Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_MASS063 - Please maintain status Customizing ?

  The SAP error message CRM_MKTPL_MASS063 typically indicates that there is an issue with the status configuration in the Customizing settings for the Marketing Planning module. This error often arises when trying to execute mass changes or updates in the marketing planning area, and it suggests that the system cannot find the necessary status settings for the operation you are attempting.
  Cause:
  
  Missing Status Configuration: The status for the marketing plan or related objects has not been defined in the Customizing settings.
  Incorrect Customizing Settings: The status settings may be incorrectly configured or incomplete.
  Transport Issues: If the system has recently undergone a transport of changes, the status settings may not have been transported correctly.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the Customizing transaction (SPRO).
  Navigate to the relevant area for Marketing Planning.
  Check the status settings for marketing plans and ensure that all necessary statuses are defined.
  
  
  
  Define Statuses:
  
  If the statuses are missing, you will need to create them. This can usually be done in the following path:
  
  SAP Customizing Implementation Guide > Customer Relationship Management > Marketing > Marketing Planning > Define Statuses.
  
  
  Ensure that the statuses are correctly linked to the relevant objects.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport, check if the transport request included the necessary status settings.
  If not, you may need to manually adjust the settings in the target system.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to view and modify the status settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM Marketing Planning for any specific instructions or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (Order Management), and others related to Marketing Planning.
  SAP Notes: Search for SAP Notes related to CRM_MKTPL_MASS063 for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRM_MKTPL_MASS063.