How To Fix CRM_MKTPL_MASS009 - &2 out of &1 changed successfully


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_MASS - Messages for Marketing Mass Change, Copy & Approval

  • Message number: 009

  • Message text: &2 out of &1 changed successfully

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_MASS009 - &2 out of &1 changed successfully ?

    The SAP error message CRM_MKTPL_MASS009 typically indicates that there was an issue during a mass change operation in the SAP CRM (Customer Relationship Management) system. The message format &2 out of &1 changed successfully suggests that while some records were successfully updated, others encountered errors.

    Cause:

    The causes for this error can vary, but common reasons include:

    1. Data Validation Issues: Some records may not meet the required criteria for the changes being applied. This could be due to missing mandatory fields, incorrect data formats, or business rules that prevent certain changes.

    2. Authorization Issues: The user executing the mass change may not have the necessary permissions to modify certain records.

    3. System Configuration: There may be configuration settings in the CRM system that restrict certain mass changes based on specific conditions.

    4. Technical Errors: There could be underlying technical issues, such as database locks, system performance problems, or bugs in the SAP software.

    Solution:

    To resolve the issue, you can take the following steps:

    1. Check the Log: Review the detailed log or error messages generated during the mass change operation. This can provide insights into which specific records failed and why.

    2. Data Review: Examine the records that were not changed successfully. Look for any discrepancies or issues that might prevent the changes from being applied.

    3. Authorization Check: Ensure that the user has the necessary authorizations to perform the mass change on all records involved.

    4. Configuration Review: Consult with your SAP administrator or functional consultant to review any relevant configuration settings that might be affecting the mass change process.

    5. Retry the Operation: After addressing any identified issues, you can attempt the mass change operation again.

    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that might address known issues related to this error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to mass changes in CRM, such as CRMD_ORDER or CRMD_ORDERADM_H.
    • SAP Documentation: Refer to the official SAP documentation for CRM mass processing to understand the expected behavior and limitations.
    • Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.

    If the problem persists after following these steps, it may be necessary to involve SAP support for further investigation.

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