How To Fix CRM_MKTPL_LOY081 - Tier &1 is maintained as Entry Level Tier in &2 Tier Group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 081

• Message text: Tier &1 is maintained as Entry Level Tier in &2 Tier Group

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY081 - Tier &1 is maintained as Entry Level Tier in &2 Tier Group ?

  The SAP error message CRM_MKTPL_LOY081 indicates that there is an issue with the tier configuration in the loyalty program setup. Specifically, it suggests that a certain tier (denoted as &1) is being treated as an "Entry Level Tier" within a specified tier group (denoted as &2). This can occur in the context of loyalty management where tiers are used to categorize customers based on their engagement or spending levels.
  
  Cause:
  
  Tier Configuration: The tier in question is likely configured incorrectly. It may be set as an entry-level tier, which means it cannot be used in the context where a higher tier is expected.
  Hierarchy Issues: The tier hierarchy may not be properly defined, leading to conflicts in how tiers are recognized within the loyalty program.
  Data Inconsistencies: There may be inconsistencies in the data related to the tier group or the tiers themselves, such as missing or incorrect entries.
  
  
  Solution:
  
  
  Review Tier Configuration:
  
  Go to the configuration