How To Fix CRM_MKTPL_LOY079 - Enter the point type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 079

• Message text: Enter the point type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY079 - Enter the point type ?

  The SAP error message CRM_MKTPL_LOY079, which states "Enter the point type," typically occurs in the context of SAP Customer Relationship Management (CRM) when working with loyalty programs or point management. This error indicates that a required field for specifying the type of points in a loyalty program has not been filled in.
  Cause:
  The error is triggered when a user attempts to create or modify a loyalty program or transaction without specifying the point type. The point type is essential for defining how points are earned, redeemed, or managed within the loyalty program.
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Point Type Field: Locate the field in the transaction or screen where the point type is required. This is usually found in the loyalty program configuration or transaction details.
  
  
  Enter the Point Type: Select or enter the appropriate point type. This could be a predefined type in your system, such as "Bonus Points," "Reward Points," or any other type that your organization uses.
  
  
  Check Configuration: If you are unsure about the available point types, check the configuration settings in the SAP system. You may need to consult with your SAP administrator or refer to the documentation for your specific implementation.
  
  
  Save Changes: After entering the point type, save your changes and try to proceed with the transaction again.
  
  
  Testing: If the error persists, ensure that the point type you are entering is valid and active in the system. You may need to check if there are any restrictions or conditions associated with the point types.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with loyalty programs, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for order administration.
  Documentation: Refer to SAP Help documentation or guides specific to your version of SAP CRM for detailed information on loyalty program configuration and point management.
  User Roles: Ensure that you have the necessary permissions to modify loyalty program settings, as restrictions may lead to errors when trying to enter required information.
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.