How To Fix CRM_MKTPL_LOY019 - Enter one tier value to get higher/lower tier

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 019

• Message text: Enter one tier value to get higher/lower tier

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY019 - Enter one tier value to get higher/lower tier ?

  The SAP error message CRM_MKTPL_LOY019 typically occurs in the context of loyalty management within the SAP Customer Relationship Management (CRM) module. This error indicates that the system requires a tier value to be entered in order to determine the higher or lower tier for a loyalty program.
  
  Cause:
  The error is triggered when:
  
  A user attempts to access or process loyalty program tiers without specifying a tier value.
  The system needs a reference point (a specific tier) to calculate or display related tiers (higher or lower).
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Enter a Tier Value: 
  
  When prompted by the error message, ensure that you enter a valid tier value in the relevant field. This could be a specific loyalty tier that you want to analyze or compare.
  
  
  
  Check Configuration:
  
  Verify the configuration of the loyalty program in the SAP system. Ensure that the tiers are correctly defined and that there are no missing or