How To Fix CRM_MKTPL_LOY018 - No wizard is active for the version

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 018

• Message text: No wizard is active for the version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY018 - No wizard is active for the version ?

  The SAP error message CRM_MKTPL_LOY018 indicates that there is no active wizard for the specified version in the context of the SAP Customer Relationship Management (CRM) module, particularly related to marketing and loyalty management.
  Cause:
  This error typically arises due to one of the following reasons:
  
  Inactive Wizard: The wizard that is supposed to be active for the specified version is not activated or is not available in the system.
  Version Mismatch: The version you are trying to use may not have an associated wizard defined in the system.
  Configuration Issues: There may be configuration issues in the marketing or loyalty management settings that prevent the wizard from being recognized.
  Authorization Issues: The user may not have the necessary authorizations to access the wizard.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Wizard Activation:
  
  Go to the relevant configuration settings in SAP CRM and verify if the wizard for the specified version is activated.
  You can check this in the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant area for marketing or loyalty management.
  
  
  
  Verify Version Settings:
  
  Ensure that the version you are trying to use is correctly set up and that it has an associated wizard.
  Check if the version is active and properly configured.
  
  
  
  Review Configuration:
  
  Review the configuration settings for marketing and loyalty management to ensure that all necessary components are correctly set up.
  Look for any missing or incomplete configurations that might be causing the issue.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the wizard. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the CRM_MKTPL_LOY018 error and related configuration steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, CRMD_ORDER, and others that may be useful for configuration and troubleshooting.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.