How To Fix CRM_MKTPL_LOY008 - No expiration procedure ID for point type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 008

• Message text: No expiration procedure ID for point type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY008 - No expiration procedure ID for point type &1 ?

  The SAP error message CRM_MKTPL_LOY008 indicates that there is no expiration procedure ID defined for the specified point type in the loyalty program configuration. This error typically arises in the context of loyalty management within SAP CRM, particularly when dealing with point types that are expected to have expiration rules associated with them.
  Cause:
  
  Missing Configuration: The primary cause of this error is that the point type specified in the error message does not have an associated expiration procedure ID in the system. This can happen if the configuration for loyalty points has not been fully set up or if the point type was created without defining an expiration procedure.
  Incorrect Point Type: The point type being referenced may not be valid or may not have been properly configured in the system.
  Transport Issues: If the configuration was recently transported from another system, it’s possible that the expiration procedure was not included in the transport.
  
  Solution:
  
  
  Check Point Type Configuration:
  
  Go to the configuration settings for loyalty management in SAP CRM.
  Navigate to the point type settings and verify if the expiration procedure ID is assigned to the point type in question.
  If it is missing, you will need to create or assign an appropriate expiration procedure.
  
  
  
  Define Expiration Procedure:
  
  If there is no expiration procedure defined, you can create one by navigating to the relevant configuration area in SAP.
  Define the rules for how points should expire (e.g., after a certain period, based on customer activity, etc.).
  
  
  
  Review Transport Requests:
  
  If the configuration was recently transported, check the transport request to ensure that all necessary objects, including expiration procedures, were included.
  If not, you may need to transport the missing configuration or manually create it in the target system.
  
  
  
  Testing:
  
  After making the necessary changes, test the loyalty program functionality to ensure that the error no longer occurs and that points are expiring as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for loyalty management.
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring loyalty programs and expiration procedures.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or consulting with a functional consultant who specializes in SAP CRM and loyalty management.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_LOY008 error and ensure that your loyalty program is functioning correctly.