Message type: E = Error
Message class: CRM_MKTPL_LOY - Message class for loyalty
Message number: 005
Message text: No lower tier than this tier
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CRM_MKTPL_LOY005
- No lower tier than this tier ?The SAP error message CRM_MKTPL_LOY005 with the description "No lower tier than this tier" typically occurs in the context of loyalty management within SAP CRM. This error indicates that the system is unable to find a lower tier for a loyalty program or a specific tier in the loyalty hierarchy.
Cause: Tier Configuration: The loyalty program may not have been configured correctly. Specifically, there may be no defined lower tiers for the current tier you are trying to access or process. Hierarchy Issues: The tier hierarchy might be incomplete or incorrectly set up, leading to the absence of a lower tier. Data Integrity: There could be issues with the data integrity in the loyalty program setup, such as missing or incorrect entries in the relevant tables.
Solution: Check Tier Configuration: Go to the configuration settings for the loyalty program in SAP CRM. Verify that the tiers are set up correctly and that each tier has a defined lower
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