How To Fix CRM_MKTPL_KPI038 - Cannot copy planning data; to change BI customizing, contact sys.admin.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_KPI - Message for KPI functionality

• Message number: 038

• Message text: Cannot copy planning data; to change BI customizing, contact sys.admin.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_KPI038 - Cannot copy planning data; to change BI customizing, contact sys.admin. ?

  The SAP error message CRM_MKTPL_KPI038 indicates that there is an issue with copying planning data in the SAP CRM system, specifically related to Business Intelligence (BI) customizing. This error typically arises when there are inconsistencies or misconfigurations in the BI settings that affect the planning data.
  Cause:
  
  BI Customizing Issues: The error suggests that there may be a problem with the BI customizing settings. This could be due to missing or incorrect configurations in the BI system that are required for the planning data to be copied.
  Authorization Issues: The user may not have the necessary authorizations to perform the operation, which can lead to this error.
  Data Inconsistencies: There may be inconsistencies in the data that is being copied, such as missing entries or incorrect data formats.
  Technical Issues: There could be underlying technical issues, such as problems with the data model or the data source.
  
  Solution:
  
  
  Check BI Customizing: 
  
  Review the BI customizing settings in the SAP system. Ensure that all necessary configurations are in place and that they are correctly set up for the planning data you are trying to copy.
  Consult the SAP documentation or your system administrator for guidance on the required BI settings.
  
  
  
  User Authorizations:
  
  Verify that the user attempting to copy the planning data has the necessary authorizations. If not, request the appropriate permissions from your system administrator.
  
  
  
  Data Validation:
  
  Check the data that you are trying to copy for any inconsistencies or errors. Ensure that all required fields are populated and that the data adheres to the expected formats.
  
  
  
  Consult System Administrator:
  
  If the issue persists, contact your system administrator or SAP support for further assistance. They may need to investigate the system logs or perform additional troubleshooting to identify the root cause of the error.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and BI for detailed information on customizing and data management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL_KPI038 error message.