How To Fix CRM_MKTPL_KPI031 - Invalid &1; use input help

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_KPI - Message for KPI functionality

• Message number: 031

• Message text: Invalid &1; use input help

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_KPI031 - Invalid &1; use input help ?

  The SAP error message CRM_MKTPL_KPI031 "Invalid &1; use input help" typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to enter a value in a field that is not valid or recognized by the system. This error is often related to key performance indicators (KPIs) or marketing planning functionalities.
  Cause:
  
  Invalid Input: The value entered in the field does not match any of the valid entries defined in the system. This could be due to a typo, an outdated value, or a value that has not been configured in the system.
  Missing Master Data: The required master data (like products, campaigns, or other entities) may not be available or properly maintained in the system.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or fields.
  Configuration Issues: There may be issues with the configuration of the marketing planning or KPI settings in the system.
  
  Solution:
  
  Use Input Help: The error message suggests using the input help (F4 help) to find valid entries for the field. This can help ensure that the correct values are being used.
  Check Master Data: Verify that the relevant master data is correctly maintained in the system. Ensure that the values you are trying to enter exist in the database.
  Review Authorizations: Check if the user has the necessary authorizations to access the data related to the field in question.
  Consult Configuration: If the issue persists, consult with your SAP administrator or functional consultant to review the configuration settings related to marketing planning and KPIs. They may need to adjust settings or add missing values.
  Error Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to CRM marketing planning and KPIs for more insights on valid values and configurations.
  Community Forums: Consider checking SAP community forums or discussion boards for similar issues faced by other users and their solutions.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.