How To Fix CRM_MKTPL_KPI030 - No value(s) found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_KPI - Message for KPI functionality

• Message number: 030

• Message text: No value(s) found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_KPI030 - No value(s) found ?

  The SAP error message CRM_MKTPL_KPI030: No value(s) found typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or display key performance indicators (KPIs) or reports that require specific data to be present. This error indicates that the system could not find any relevant data to display for the requested KPI.
  Causes:
  
  
  Data Absence: The most common cause is that there is no data available for the specific KPI you are trying to access. This could be due to:
  
  No transactions or activities recorded in the relevant time period.
  Filters applied that exclude all available data.
  Incorrect or incomplete data entries in the system.
  
  
  
  Configuration Issues: There may be issues with the configuration of the KPI or the underlying data model. This could include:
  
  Incorrect settings in the KPI configuration.
  Missing or incorrect data sources.
  
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the data, leading to the appearance of no data being available.
  
  
  Technical Issues: There could be technical problems such as:
  
  System performance issues.
  Bugs or glitches in the SAP system.
  
  
  
  Solutions:
  
  
  Check Data Availability:
  
  Verify that there is data available for the KPI in question. Check the relevant transactions or activities to ensure they exist for the selected time frame.
  Remove any filters that may be excluding data.
  
  
  
  Review KPI Configuration:
  
  Check the configuration settings for the KPI in the SAP system. Ensure that the data sources and parameters are correctly set up.
  If necessary, consult with your SAP administrator or functional consultant to review the KPI setup.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the data. This may involve checking roles and permissions assigned to the user.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, consider checking for any system performance issues or errors in the SAP system logs.
  Consult with your IT support team or SAP Basis team to investigate any underlying technical problems.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific KPI or error message for additional guidance and troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Training and Documentation: Ensure that users are trained on how to properly use the CRM system and understand the KPIs they are accessing.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.