How To Fix CRM_MKTPL_EXPTY011 - Enter the sales unit

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EXPTY -

• Message number: 011

• Message text: Enter the sales unit

What causes this issue?

Either the type or the channel partner is missing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the sales unit.
You can also enter either the type or the channel partner, and the
system can determine the sales unit.
If the problem persists, check your sales organization setup.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EXPTY011 - Enter the sales unit ?

  The SAP error message CRM_MKTPL_EXPTY011 with the description "Enter the sales unit" typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to create or modify a marketing plan or related object, and the system requires a sales unit to be specified.
  Cause:
  The error is triggered when the sales unit field is left blank or not filled in correctly. The sales unit is essential for defining how products or services are measured and sold, and it is a mandatory field in certain transactions or processes within SAP CRM.
  Solution:
  To resolve this error, you should:
  
  
  Check the Sales Unit Field: Ensure that you have entered a valid sales unit in the relevant field. This could be a unit of measure such as pieces, boxes, liters, etc.
  
  
  Review Configuration: If you are unsure about what sales units are valid, you may need to check the configuration settings in your SAP system. This can typically be done by navigating to the relevant customizing settings in the SAP IMG (Implementation Guide).
  
  
  Consult Master Data: Ensure that the product or service you are working with has a defined sales unit in its master data. You can check this in the material master or product master records.
  
  
  User Authorization: Make sure that you have the necessary authorizations to enter or modify sales units in the system.
  
  
  System Updates: If the issue persists, it may be beneficial to check if there are any system updates or patches that need to be applied, as sometimes bugs can cause unexpected behavior.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be used to manage marketing plans, such as CRMD_ORDER or CRMD_ORDERADM_H.
  Documentation: Review SAP documentation or help files related to marketing planning and sales units for more detailed guidance.
  Training: If you are new to SAP CRM, consider undergoing training to better understand the system's functionalities and how to manage data effectively.
  
  By following these steps, you should be able to resolve the error and proceed with your tasks in SAP CRM.