How To Fix CRM_MKTPL_EXPTY009 - Transaction cannot be deleted when it has status 'Created'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EXPTY -

• Message number: 009

• Message text: Transaction cannot be deleted when it has status 'Created'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EXPTY009 - Transaction cannot be deleted when it has status 'Created' ?

  The SAP error message CRM_MKTPL_EXPTY009 indicates that a transaction cannot be deleted because it has a status of 'Created'. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to delete a marketing plan or a related object that is still in the initial creation phase.
  Cause:
  
  Status Restriction: The transaction is in a status that does not allow deletion. In this case, the status 'Created' implies that the transaction is still in the initial phase and has not been processed further.
  Data Integrity: SAP enforces certain rules to maintain data integrity. Deleting a transaction that is still in the 'Created' status may lead to inconsistencies in the database or related processes.
  
  Solution:
  
  
  Change the Status: Before attempting to delete the transaction, you may need to change its status to a state that allows deletion. This could involve:
  
  Completing the transaction (if applicable).
  Changing the status to a different one that permits deletion (if your business process allows it).
  
  
  
  Check for Dependencies: Ensure that there are no dependencies or linked objects that might prevent deletion. If there are related transactions or objects, you may need to handle those first.
  
  
  Use Transaction Codes: Depending on your SAP version, you can use specific transaction codes to manage the status of the transaction. For example, you might use transaction codes like CRMD_ORDER or CRM_MKTPL to navigate to the relevant transaction and change its status.
  
  
  Consult Documentation: Review the SAP documentation or help files related to the specific transaction type you are working with. This can provide insights into the status management and deletion rules.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration and business processes.
  
  
  Related Information:
  
  Transaction Lifecycle: Understanding the lifecycle of transactions in SAP CRM can help you manage statuses effectively. Familiarize yourself with the different statuses and their implications.
  Authorization: Ensure that you have the necessary authorizations to change statuses or delete transactions in the system.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to address the error message and manage your transactions effectively within SAP CRM.