How To Fix CRM_MKTPL_ENR029 - &1 member(s) marked for deletion, save campaign to complete deletion


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_ENR - Enrollment messages

  • Message number: 029

  • Message text: &1 member(s) marked for deletion, save campaign to complete deletion

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_ENR029 - &1 member(s) marked for deletion, save campaign to complete deletion ?

    The SAP error message CRM_MKTPL_ENR029 indicates that there are one or more members in a marketing campaign that have been marked for deletion. This typically occurs when you attempt to save or activate a campaign that includes members (such as target groups, contacts, or other entities) that are flagged for deletion.

    Cause:

    1. Marked for Deletion: The members of the campaign (e.g., target groups, leads, etc.) have been marked for deletion in the system.
    2. Incomplete Deletion Process: The deletion process for these members has not been completed, which means they still exist in the database but are flagged for removal.
    3. Data Integrity: The system enforces data integrity rules, preventing the campaign from being saved or activated until all members are in a valid state.

    Solution:

    To resolve this error, you can follow these steps:

    1. Identify Marked Members:

      • Check the campaign details to identify which members are marked for deletion. This can usually be done by reviewing the campaign's member list or using transaction codes related to campaign management.
    2. Review Deletion Status:

      • Go to the relevant transaction (e.g., transaction code CRMD_ORDER for campaign management) and check the status of the members. You may need to look at the specific member records to see their deletion status.
    3. Complete Deletion:

      • If you want to permanently delete the marked members, you may need to complete the deletion process. This can involve:
        • Using the appropriate transaction to delete the members completely.
        • Confirming the deletion in the system.
    4. Restore Members:

      • If the members should not be deleted, you can restore them to an active state. This may involve changing their status from "marked for deletion" to "active" or similar.
    5. Save the Campaign:

      • After addressing the marked members, try saving the campaign again. Ensure that all members are in a valid state before attempting to save.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific transaction for managing marketing campaigns.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
    • User Authorization: Ensure that you have the necessary authorizations to modify or delete members in the campaign.
    • Consult Documentation: Refer to SAP documentation or help files for more detailed information on managing marketing campaigns and handling deletion processes.

    If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

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