How To Fix CRM_MKTPL_ENR028 - Target Group contains &1 or more BPs, use Remove By TG (Background)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_ENR - Enrollment messages

• Message number: 028

• Message text: Target Group contains &1 or more BPs, use Remove By TG (Background)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_ENR028 - Target Group contains &1 or more BPs, use Remove By TG (Background) ?

  The SAP error message CRM_MKTPL_ENR028 indicates that the target group you are trying to process contains one or more business partners (BPs) that need to be removed before proceeding with the operation. This error typically occurs in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error arises when:
  
  You attempt to execute a marketing activity or campaign that involves a target group containing business partners that are not eligible for the operation you are trying to perform.
  The system requires that certain business partners be removed from the target group before the operation can continue.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Business Partners: 
  
  Check the target group to identify which business partners are causing the issue. You can do this by reviewing the target group details in the SAP CRM system.
  
  
  
  Use the "Remove By TG (Background)" Functionality:
  
  The error message suggests using the "Remove By TG (Background)" option. This functionality allows you to remove the problematic business partners from the target group in the background.
  Navigate to the relevant transaction or program that allows you to manage target groups and look for the option to remove business partners.
  
  
  
  Execute the Removal:
  
  Execute the removal process for the identified business partners. This may involve selecting the target group and running the removal process in the background.
  
  
  
  Re-attempt the Operation:
  
  After successfully removing the problematic business partners, re-attempt the operation that triggered the error.
  
  
  
  Check for Additional Issues:
  
  If the error persists, ensure that there are no other constraints or issues with the target group or the business partners involved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for managing marketing campaigns or BP for business partner management.
  Documentation: Refer to SAP Help documentation for detailed information on managing target groups and business partners in CRM.
  Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_ENR028 error and proceed with your marketing activities in SAP CRM.