How To Fix CRM_MKTPL_ENR020 - Enrollment Start Date is before Campaign Start Date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_ENR - Enrollment messages

• Message number: 020

• Message text: Enrollment Start Date is before Campaign Start Date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_ENR020 - Enrollment Start Date is before Campaign Start Date ?

  The SAP error message CRM_MKTPL_ENR020 indicates that there is a conflict between the enrollment start date and the campaign start date in the SAP Customer Relationship Management (CRM) system. Specifically, this error occurs when the enrollment start date for a marketing campaign is set to a date that is earlier than the campaign's start date.
  Cause:
  
  Date Configuration: The enrollment start date is configured incorrectly, set to a date that precedes the campaign's start date.
  Data Entry Error: There may have been a mistake during data entry, leading to the incorrect setting of dates.
  Campaign Settings: The campaign itself may have been set up with a start date that is later than intended, causing the enrollment dates to conflict.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Dates:
  
  Review the campaign settings to confirm the actual start date of the campaign.
  Verify the enrollment start date to ensure it is not set before the campaign start date.
  
  
  
  Adjust Dates:
  
  If the enrollment start date is indeed set incorrectly, update it to a date that is on or after the campaign start date.
  If the campaign start date is incorrect, adjust it to an earlier date if that aligns with your marketing strategy.
  
  
  
  Validation:
  
  After making the necessary adjustments, validate the changes to ensure that the error message no longer appears.
  Test the enrollment process again to confirm that it works as expected.
  
  
  
  Documentation:
  
  Document the changes made for future reference and to prevent similar issues from occurring.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Guides: Refer to the SAP CRM documentation for guidelines on setting up campaigns and enrollments correctly.
  Support: If the issue persists after making adjustments, consider reaching out to SAP support for further assistance.
  
  By ensuring that the enrollment start date is aligned with the campaign start date, you can effectively resolve the CRM_MKTPL_ENR020 error and proceed with your marketing activities.