How To Fix CRM_MKTPL_EAI263 - Product category &1 contains effective dates


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

  • Message number: 263

  • Message text: Product category &1 contains effective dates

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_EAI263 - Product category &1 contains effective dates ?

    The SAP error message CRM_MKTPL_EAI263 indicates that there is an issue with a product category in the SAP CRM system that contains effective dates. This typically occurs when you are trying to perform an operation (like creating or updating a product) that involves a product category that has defined validity periods (effective dates) but the operation does not comply with those dates.

    Cause:

    1. Effective Dates: The product category has been defined with specific start and end dates, and the operation you are trying to perform is outside of these dates.
    2. Data Inconsistency: There may be inconsistencies in the data where the effective dates are not aligned with the current date or the date of the operation.
    3. Configuration Issues: The configuration of the product category may not be set up correctly, leading to this error when trying to access or modify it.

    Solution:

    1. Check Effective Dates: Review the effective dates of the product category in question. Ensure that the current date falls within the defined range of effective dates.

      • You can do this by navigating to the product category in the SAP GUI and checking the validity period.
    2. Adjust Dates: If the current date is outside the effective dates, you may need to adjust the effective dates to include the current date or the date of the operation you are trying to perform.

    3. Data Validation: Ensure that the data being used in the operation is valid and corresponds to the effective dates of the product category.

    4. Consult Documentation: Refer to SAP documentation or help resources for more details on how effective dates work in product categories and any specific configurations that may be required.

    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view or manage product categories and their effective dates.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Roles: Ensure that you have the necessary permissions to view and modify product categories, as restrictions may also lead to errors.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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