How To Fix CRM_MKTPL_EAI225 - Unable to process causal &1; action code &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 225

• Message text: Unable to process causal &1; action code &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI225 - Unable to process causal &1; action code &2 does not exist ?

  The SAP error message CRM_MKTPL_EAI225 indicates that there is an issue with processing a causal action in the CRM Marketing Planning module. Specifically, the error states that the action code provided does not exist in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Action Code: The action code specified in the process does not exist in the system. This could be due to a typo, an outdated code, or a code that has not been defined in the system.
  Configuration Issues: The action codes may not have been properly configured in the CRM system, leading to the inability to recognize the specified code.
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the relevant tables.
  
  Solution:
  
  Verify Action Code: Check the action code that is being used in the process. Ensure that it is correctly spelled and corresponds to a valid entry in the system.
  Check Configuration: 
  
  Navigate to the relevant configuration settings in the SAP CRM system to ensure that the action codes are defined correctly.
  You can check the configuration in transaction codes like SPRO (SAP Project Reference Object) and navigate to the relevant sections for Marketing Planning.
  
  
  Create or Update Action Code: If the action code does not exist, you may need to create it or update the existing configuration to include the necessary action codes.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific action codes used in your marketing processes.
  Check for Notes and Patches: Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to this error message.
  Contact SAP Support: If the issue persists after verifying the action code and configuration, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in the marketing planning process.
  SAP Notes: Search for SAP Notes related to CRM Marketing Planning and error messages to find any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.