How To Fix CRM_MKTPL_EAI224 - Error with action code 06 No Action; causal &1 must exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 224

• Message text: Error with action code 06 No Action; causal &1 must exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI224 - Error with action code 06 No Action; causal &1 must exist ?

  The SAP error message CRM_MKTPL_EAI224 with the description "Error with action code 06 No Action; causal &1 must exist" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to marketing planning or execution. This error indicates that a specific causal element (like a marketing plan, campaign, or activity) that is required for the action to be executed does not exist or is not found in the system.
  Cause:
  
  
  Missing Causal Element: The most common cause of this error is that the causal element referenced by the action code does not exist in the system. This could be due to:
  
  The causal element was deleted or not created.
  There is a mismatch in the identifiers or keys used to reference the causal element.
  The causal element is in a status that does not allow it to be used (e.g., inactive).
  
  
  
  Configuration Issues: There may be configuration issues in the marketing planning or execution settings that prevent the system from recognizing the causal element.
  
  
  Data Inconsistencies: There could be inconsistencies in the data, such as missing or incorrect entries in related tables.
  
  
  Solution:
  
  
  Check for Existence of Causal Element:
  
  Verify that the causal element referenced in the error message exists in the system. You can do this by checking the relevant transaction codes or tables in SAP.
  If the causal element is missing, you may need to create it or restore it if it was deleted.
  
  
  
  Review Action Code Configuration:
  
  Check the configuration for the action code (in this case, action code 06) to ensure it is set up correctly and that it references the correct causal elements.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any discrepancies in the marketing planning data. This may involve running specific reports or using transaction codes that help identify inconsistencies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional insights based on the specific version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and campaign management.
  SAP Notes: Search for SAP Notes related to CRM_MKTPL_EAI224 for any updates or fixes that may address this error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to diagnose and resolve the error effectively.