How To Fix CRM_MKTPL_EAI214 - Error with action code 03 Delete; trade spend &1 must exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

  • Message number: 214

  • Message text: Error with action code 03 Delete; trade spend &1 must exist

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_EAI214 - Error with action code 03 Delete; trade spend &1 must exist ?

    The SAP error message CRM_MKTPL_EAI214 typically occurs in the context of managing trade spend in the SAP Customer Relationship Management (CRM) module. The error indicates that there is an attempt to delete a trade spend record (action code 03), but the specified trade spend record does not exist in the system.

    Cause:

    1. Non-Existent Record: The trade spend record you are trying to delete does not exist in the database. This could be due to a previous deletion or because the record was never created.
    2. Incorrect Action Code: The action code being used may not correspond to the intended operation. In this case, action code 03 is for deletion, but if the record is not found, it will trigger this error.
    3. Data Consistency Issues: There may be inconsistencies in the data, such as missing references or incorrect identifiers that prevent the system from locating the trade spend record.

    Solution:

    1. Verify Record Existence: Check the database or the relevant transaction in SAP to confirm whether the trade spend record exists. You can do this by searching for the record using its identifier.
    2. Correct Action Code: If you intended to perform a different action (like updating or viewing), ensure that you are using the correct action code.
    3. Check for Dependencies: Ensure that there are no dependencies or related records that might be affecting the deletion process. Sometimes, other records may reference the trade spend record, preventing its deletion.
    4. Consult Logs: Review the application logs or error logs for more detailed information about the error. This can provide insights into what went wrong during the operation.
    5. Recreate the Record: If the record was deleted unintentionally and you need it back, consider recreating it before attempting to delete it again.
    6. Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with trade spend management, such as CRM_MKTPL or others related to marketing and trade promotions.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • User Permissions: Ensure that the user attempting to perform the deletion has the necessary permissions to delete trade spend records.

    By following these steps, you should be able to diagnose and resolve the CRM_MKTPL_EAI214 error effectively.

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