How To Fix CRM_MKTPL_EAI211 -


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

  • Message number: 211

  • Message text:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_EAI211 - ?

    The SAP error message CRM_MKTPL_EAI211 typically relates to issues in the integration between the SAP CRM (Customer Relationship Management) system and other systems, particularly in the context of marketing planning or execution. This error can occur during data transfer or when trying to access marketing-related functionalities.

    Cause:

    The specific cause of the CRM_MKTPL_EAI211 error can vary, but common reasons include:

    1. Data Inconsistencies: There may be inconsistencies or missing data in the marketing planning documents or related objects.
    2. Configuration Issues: Incorrect configuration settings in the CRM system or in the integration settings with other systems (like SAP ECC or third-party applications).
    3. Authorization Problems: The user may not have the necessary authorizations to access certain marketing planning functions or data.
    4. Technical Errors: Issues with the underlying technical infrastructure, such as problems with the middleware (like SAP PI/PO) or network issues.

    Solution:

    To resolve the CRM_MKTPL_EAI211 error, you can take the following steps:

    1. Check Data Consistency: Review the marketing planning documents and ensure that all required fields are filled out correctly. Look for any missing or inconsistent data.
    2. Review Configuration: Verify the configuration settings in the CRM system and ensure that they are set up correctly for marketing planning and integration with other systems.
    3. Authorization Check: Ensure that the user encountering the error has the necessary authorizations to perform the actions related to marketing planning.
    4. Analyze Logs: Check the application logs (transaction SLG1) and the integration logs (if applicable) for more detailed error messages that can provide insights into the root cause.
    5. Consult Documentation: Refer to SAP Notes and documentation related to the specific error message for any known issues or patches that may address the problem.
    6. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address the specific error or provide patches.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in troubleshooting marketing documents.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the underlying issue causing the CRM_MKTPL_EAI211 error.

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