How To Fix CRM_MKTPL_EAI195 - Error with action code 02 Change; product group &1 must exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 195

• Message text: Error with action code 02 Change; product group &1 must exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI195 - Error with action code 02 Change; product group &1 must exist ?

  The SAP error message CRM_MKTPL_EAI195 typically occurs in the context of marketing and product management within the SAP Customer Relationship Management (CRM) module. The error indicates that there is an issue with a product group that is being referenced in a change action (action code 02). Specifically, it states that the product group specified (denoted as &1) must exist in the system.
  Cause:
  The error can be caused by several factors:
  
  Non-Existent Product Group: The product group you are trying to reference does not exist in the system. This could be due to a typo in the product group ID or the product group not being created yet.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that manage product groups.
  Authorization Issues: The user may not have the necessary permissions to access or modify the product group.
  Configuration Issues: The system may not be properly configured to recognize the product group due to missing settings or incorrect configurations.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify Product Group:
  
  Check if the product group ID you are trying to use actually exists in the system. You can do this by navigating to the relevant transaction (e.g., using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H) and searching for the product group.
  
  
  
  Create Product Group:
  
  If the product group does not exist, you will need to create it. This can typically be done in the product management area of SAP CRM.
  
  
  
  Check Data Consistency:
  
  Ensure that all necessary data related to the product group is correctly maintained. This includes checking related tables and ensuring that there are no missing entries.
  
  
  
  Review Authorizations:
  
  Make sure that the user executing the action has the necessary authorizations to access and modify the product group. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult Configuration:
  
  If the product group exists and the user has the right permissions, check the configuration settings in the SAP system to ensure that everything is set up correctly for product groups.
  
  
  
  Debugging:
  
  If the issue persists, consider using debugging tools to trace the execution of the program and identify where the error is being triggered.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to product management.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to product groups and marketing planning to ensure you understand the requirements and configurations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.