How To Fix CRM_MKTPL_EAI179 - Unable to process product &1; action code &2 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

  • Message number: 179

  • Message text: Unable to process product &1; action code &2 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_EAI179 - Unable to process product &1; action code &2 does not exist ?

    The SAP error message CRM_MKTPL_EAI179 indicates that there is an issue with processing a product in the context of a marketing planning or execution scenario. The specific message states that the action code associated with the product does not exist. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Invalid Action Code: The action code specified in the process does not exist in the system. This could be due to a typo, a missing configuration, or an outdated reference.
    2. Product Not Configured: The product being referenced may not be properly configured in the system, leading to the inability to process it.
    3. Data Inconsistency: There may be inconsistencies in the data related to the product or action code, possibly due to recent changes or updates in the system.
    4. Authorization Issues: The user may not have the necessary permissions to access or process the specified action code.

    Solution:

    1. Check Action Code: Verify that the action code being used is valid and exists in the system. You can do this by checking the configuration settings in the relevant transaction codes (e.g., SPRO).
    2. Review Product Configuration: Ensure that the product is correctly set up in the system. Check if all necessary attributes and configurations are in place.
    3. Data Consistency Check: Run consistency checks on the data related to the product and action code. This may involve checking for any recent changes that could have led to the issue.
    4. Authorization Check: Ensure that the user has the necessary authorizations to perform the action related to the product. This may involve checking user roles and permissions.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or updates that may address the issue.
    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for order management and product configuration.
    • SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may resolve the issue.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL_EAI179 error message.

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