How To Fix CRM_MKTPL_EAI157 - Data not saved; see log

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 157

• Message text: Data not saved; see log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI157 - Data not saved; see log ?

  The SAP error message CRM_MKTPL_EAI157: Data not saved; see log typically indicates that there was an issue during the data saving process in the SAP CRM system, particularly related to marketing planning or related applications. This error can arise from various causes, and understanding the context is essential for troubleshooting.
  Possible Causes:
  
  
  Data Validation Errors: The data being saved may not meet the required validation rules. This could include missing mandatory fields, incorrect data formats, or values that do not conform to predefined criteria.
  
  
  Authorization Issues: The user may not have the necessary permissions to save the data in the system.
  
  
  System Configuration Issues: There may be configuration problems in the CRM system that prevent data from being saved correctly.
  
  
  Integration Issues: If the data is being sent to or received from another system (e.g., through EAI or middleware), there may be issues with the integration setup.
  
  
  Technical Errors: There could be underlying technical issues, such as database connectivity problems, system performance issues, or bugs in the application.
  
  
  Solutions:
  
  
  Check the Log: The first step is to check the detailed log for the error message. This log will provide more specific information about what went wrong during the save operation. You can usually find logs in transaction codes like SLG1 (Application Log) or in the specific application logs related to CRM.
  
  
  Validate Data: Review the data being saved to ensure that all required fields are filled out correctly and that the data adheres to the expected formats and constraints.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the save operation. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  Check Configuration: Review the configuration settings in the CRM system to ensure that everything is set up correctly. This may involve checking customizing settings related to marketing planning.
  
  
  Integration Monitoring: If the error is related to integration, check the middleware or integration logs to identify any issues with data transfer between systems.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  
  
  Technical Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SE80 (Object Navigator), and SE37 (Function Module) for debugging.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to CRM marketing planning and EAI for any specific guidelines or troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.