How To Fix CRM_MKTPL_EAI138 - Error while deleting date ranges

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 138

• Message text: Error while deleting date ranges

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI138 - Error while deleting date ranges ?

  The SAP error message CRM_MKTPL_EAI138 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing plans or related data. This error indicates that there is an issue while attempting to delete date ranges associated with marketing plans or campaigns.
  Cause:
  The error can be caused by several factors, including:
  
  Data Integrity Issues: The date ranges you are trying to delete may be linked to other objects or records that prevent their deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the specified date ranges.
  System Configuration: There may be configuration settings in the CRM system that restrict the deletion of certain date ranges.
  Active Dependencies: If there are active marketing activities or campaigns that rely on the date ranges, the system will not allow deletion.
  
  Solution:
  To resolve the CRM_MKTPL_EAI138 error, you can take the following steps:
  
  
  Check Dependencies: Review the marketing plans or campaigns that are linked to the date ranges you are trying to delete. Ensure that there are no active dependencies that would prevent deletion.
  
  
  Review Authorizations: Ensure that the user attempting to delete the date ranges has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust permissions if needed.
  
  
  Check for Active Records: Look for any active marketing activities or campaigns that may be using the date ranges. If such records exist, you may need to deactivate or delete them before proceeding.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message. There may be additional insights or patches available that address this issue.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER, CRMD_ORDERADM_H, etc.) to navigate to the marketing plan or campaign and check the details of the date ranges.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific guidance based on your system configuration and version.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to the error message CRM_MKTPL_EAI138 for potential fixes or workarounds.
  Transaction Codes: Familiarize yourself with relevant transaction codes in CRM for managing marketing plans and campaigns.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to successfully delete the date ranges in question.