How To Fix CRM_MKTPL_EAI137 - Error while changing date ranges

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 137

• Message text: Error while changing date ranges

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI137 - Error while changing date ranges ?

  The SAP error message CRM_MKTPL_EAI137 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to changing date ranges in marketing planning or related activities. This error can arise due to various reasons, including incorrect date formats, overlapping date ranges, or issues with the underlying data.
  Causes:
  
  Invalid Date Format: The date entered may not conform to the expected format.
  Overlapping Date Ranges: The new date range may overlap with existing date ranges, which can cause conflicts.
  Data Integrity Issues: There may be inconsistencies or missing data in the underlying tables that manage date ranges.
  Authorization Issues: The user may not have the necessary permissions to make changes to the date ranges.
  System Configuration: There may be configuration settings in the SAP system that restrict certain date changes.
  
  Solutions:
  
  Check Date Format: Ensure that the date is entered in the correct format as expected by the system (e.g., DD/MM/YYYY or MM/DD/YYYY).
  Review Existing Date Ranges: Check for any existing date ranges that may overlap with the new date range you are trying to set. Adjust the existing ranges if necessary.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and resolve any data integrity issues.
  User Authorization: Verify that the user has the necessary authorizations to change date ranges. If not, contact your system administrator to grant the required permissions.
  Consult Configuration Settings: Review the configuration settings related to marketing planning and date management to ensure there are no restrictions in place.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing planning.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to CRM marketing planning for best practices and guidelines on managing date ranges.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.