How To Fix CRM_MKTPL_EAI103 - Error while changing status profile

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 103

• Message text: Error while changing status profile

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI103 - Error while changing status profile ?

  The SAP error message CRM_MKTPL_EAI103 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing plans or status profiles. This error indicates that there is an issue when trying to change the status profile of a marketing plan or related object.
  Cause:
  The error can be caused by several factors, including:
  
  Authorization Issues: The user may not have the necessary permissions to change the status profile.
  Inconsistent Data: There may be inconsistencies in the data related to the marketing plan or the status profile.
  Status Profile Configuration: The status profile may not be correctly configured or may not allow the desired status change.
  Business Logic Restrictions: Certain business rules or logic may prevent the status from being changed under specific conditions.
  
  Solution:
  To resolve the CRM_MKTPL_EAI103 error, you can take the following steps:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to change the status profile. This can be done by reviewing the user's roles and permissions in the SAP system.
  
  
  Review Status Profile Configuration: Check the configuration of the status profile in the SAP system. Ensure that the status you are trying to change to is valid and allowed by the current configuration.
  
  
  Data Consistency Check: Verify the data associated with the marketing plan. Look for any inconsistencies or missing information that might be causing the error.
  
  
  Consult Business Logic: Review any business rules or logic that may be in place that could restrict the status change. This may involve checking custom code or configurations that enforce specific conditions.
  
  
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages or additional context that can help identify the root cause of the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional guidance.
  
  
  Testing: If possible, try to replicate the issue in a test environment to better understand the conditions under which the error occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing marketing plans and their statuses.
  SAP Documentation: Refer to the official SAP documentation for CRM and marketing management for more detailed information on status profiles and their configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM.