How To Fix CRM_MKTPL_EAI038 - Invalid employee responsible &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 038

• Message text: Invalid employee responsible &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI038 - Invalid employee responsible &1 ?

  The SAP error message CRM_MKTPL_EAI038: Invalid employee responsible &1 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the employee responsible field in a marketing plan or related object. This error indicates that the system cannot recognize the employee ID specified in the transaction.
  Causes:
  
  Invalid Employee ID: The employee ID (&1) specified does not exist in the system or is not active.
  Data Inconsistency: There may be inconsistencies in the master data, such as the employee not being assigned to the relevant organizational unit.
  Authorization Issues: The user may not have the necessary authorizations to access the employee data.
  Integration Issues: If the data is being transferred from another system (like an ERP system), there may be issues with the data transfer or mapping.
  
  Solutions:
  
  
  Check Employee ID: Verify that the employee ID specified in the error message is correct. You can do this by checking the employee master data in the SAP system.
  
  Use transaction code PA20 (Display HR Master Data) to look up the employee.
  
  
  
  Activate Employee: If the employee ID is valid but inactive, you may need to activate the employee in the system.
  
  This can typically be done in the HR module.
  
  
  
  Check Organizational Assignment: Ensure that the employee is assigned to the correct organizational unit and has the necessary roles and responsibilities.
  
  Use transaction code PPOME (Display Organizational Structure) to check the employee's assignment.
  
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to view and manage employee data.
  
  This may require coordination with your SAP security team.
  
  
  
  Data Transfer Validation: If the error occurs during data transfer from another system, validate the data mapping and ensure that the employee IDs are correctly transferred and recognized in the CRM system.
  
  
  Consult Documentation: Review SAP notes and documentation related to this error message for any specific patches or updates that may address the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PPOME, and CRM transaction codes for marketing planning.
  SAP Notes: Check the SAP Support Portal for any notes related to CRM_MKTPL_EAI038 for additional insights or fixes.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.