How To Fix CRM_MKTPL_EAI035 - Error while calculating planning data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 035

• Message text: Error while calculating planning data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI035 - Error while calculating planning data ?

  The SAP error message CRM_MKTPL_EAI035, which indicates "Error while calculating planning data," typically arises in the context of SAP Customer Relationship Management (CRM) when there are issues related to the planning data calculations in marketing planning or related modules.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the planning data that the system is trying to process.
  Configuration Issues: Incorrect configuration settings in the marketing planning module can lead to errors during data calculations.
  Authorization Issues: Lack of proper authorizations for the user trying to execute the planning data calculations.
  System Performance: Performance issues or timeouts during the calculation process can also trigger this error.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard calculation processes.
  
  Solutions:
  
  Check Data Integrity: Review the planning data for any inconsistencies or missing entries. Ensure that all required fields are populated correctly.
  Review Configuration: Verify the configuration settings in the marketing planning module. Ensure that all necessary settings are correctly defined.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the calculations.
  Performance Monitoring: Monitor system performance and check for any long-running processes or locks that might be affecting the calculation. Consider optimizing the database or increasing system resources if necessary.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of a technical consultant or developer.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing planning.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to marketing planning and error handling for additional insights and troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.