How To Fix CRM_MKTPL_EAI023 - Remove duplicate keys from partners

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 023

• Message text: Remove duplicate keys from partners

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI023 - Remove duplicate keys from partners ?

  The SAP error message CRM_MKTPL_EAI023 indicates that there are duplicate keys in the partner data being processed in the CRM Marketing Planning (MKTPL) module. This error typically arises when the system encounters multiple entries for the same partner, which can lead to inconsistencies and issues in data processing.
  Cause:
  
  Duplicate Partner Entries: The most common cause of this error is that the same partner (customer, vendor, etc.) has been entered multiple times in the system, leading to duplicate keys.
  Data Import Issues: If data is being imported from an external source, it may contain duplicates that were not filtered out before the import.
  Incorrect Data Mapping: During data mapping or transformation processes, incorrect configurations may lead to the creation of duplicate entries.
  
  Solution:
  
  Identify Duplicates: Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., BUT000 for business partners) and identify duplicate entries.
  Remove Duplicates: 
  
  Manually delete or merge duplicate entries in the database.
  If duplicates are found in an import file, clean the data before re-importing.
  
  
  Data Validation: Implement data validation checks to prevent duplicates from being created in the future. This can include:
  
  Setting up unique constraints on partner keys.
  Using data cleansing tools to regularly check for duplicates.
  
  
  Review Data Import Processes: If the error occurs during data import, review the import process to ensure that it includes checks for duplicates before data is loaded into the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation on data management and partner data handling to understand best practices for maintaining data integrity.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex data structures or integrations.
  
  By addressing the root cause of the duplicates and implementing preventive measures, you can resolve the CRM_MKTPL_EAI023 error and maintain a clean partner database.