How To Fix CRM_MKTPL_EAI021 - Remove duplicate keys from trade spends


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

  • Message number: 021

  • Message text: Remove duplicate keys from trade spends

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_EAI021 - Remove duplicate keys from trade spends ?

    The SAP error message CRM_MKTPL_EAI021 indicates that there are duplicate keys in the trade spend data being processed. This error typically arises in the context of data integration or data import processes within the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing and trade promotion management.

    Cause:

    The error is caused by the presence of duplicate entries in the data set that is being processed. This can happen due to various reasons, such as:

    • Data extraction issues where the same record is pulled multiple times.
    • Incorrect data entry or data preparation processes that lead to duplicates.
    • Issues in the data source or during data transfer that result in repeated records.

    Solution:

    To resolve the CRM_MKTPL_EAI021 error, you can follow these steps:

    1. Identify Duplicates:

      • Review the data set that is being imported or processed. Look for duplicate entries based on the key fields that are defined in your trade spend data model.
      • Use tools like Excel or SQL queries to identify duplicates.
    2. Remove Duplicates:

      • Once identified, you can either remove the duplicates manually or use data processing tools to clean the data.
      • Ensure that you keep the correct or most relevant entries if there are variations in the duplicate records.
    3. Data Validation:

      • Implement data validation checks in your data preparation process to prevent duplicates from being created in the first place.
      • Consider using unique constraints in your database or data model to enforce uniqueness.
    4. Reprocess the Data:

      • After cleaning the data, attempt to reprocess the trade spend data in SAP CRM.
      • Monitor the process to ensure that the error does not reoccur.
    5. Consult Documentation:

      • Review SAP documentation or notes related to the specific transaction or process you are working with for any additional guidance or best practices.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might provide additional insights or patches related to this error.
    • Data Model: Understand the data model for trade spends in your SAP CRM system to ensure you are aware of the key fields and their relationships.
    • Integration Processes: If this error occurs during an integration process (e.g., EDI, IDoc), review the mapping and transformation logic to ensure that duplicates are not being introduced during data transfer.

    By following these steps, you should be able to resolve the CRM_MKTPL_EAI021 error and ensure that your trade spend data is processed correctly without duplicates.

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