How To Fix CRM_MKTPL_DEAL023 - At least one selected deal cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEAL - Deal Master messages

• Message number: 023

• Message text: At least one selected deal cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEAL023 - At least one selected deal cannot be deleted ?

  The SAP error message CRM_MKTPL_DEAL023 indicates that at least one selected deal cannot be deleted. This error typically arises in the context of SAP Customer Relationship Management (CRM) when attempting to delete a marketing deal or campaign.
  Causes:
  
  Active Status: The deal you are trying to delete may be in an active status or currently in use, which prevents deletion.
  Dependencies: There may be dependencies or linked objects (like transactions, campaigns, or other deals) that are preventing the deletion of the selected deal.
  Authorization Issues: The user may not have the necessary authorizations to delete the deal.
  Data Integrity Constraints: The system may have data integrity rules that prevent the deletion of certain deals due to their relationships with other data objects.
  System Settings: Certain system settings or configurations may restrict the deletion of deals.
  
  Solutions:
  
  Check Status: Verify the status of the deal. If it is active, consider deactivating it first before attempting to delete.
  Review Dependencies: Check for any dependencies or linked objects that may be associated with the deal. You may need to delete or unlink these objects first.
  Authorization Check: Ensure that you have the necessary permissions to delete the deal. If not, contact your system administrator to obtain the required authorizations.
  Consult Documentation: Review the SAP documentation or help resources for any specific rules or constraints related to deal deletion.
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER or CRMD_ORDERADM_H) to check the deal's details and status.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to CRM deals, such as CRMD_ORDER for managing orders and deals.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Review user roles and authorizations in the SAP system to ensure compliance with security policies.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.