How To Fix CRM_MKTPL_CPG_FM424 - Fund usage assignment collection is inconsistent


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_CPG_FM -

  • Message number: 424

  • Message text: Fund usage assignment collection is inconsistent

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_CPG_FM424 - Fund usage assignment collection is inconsistent ?

    The SAP error message CRM_MKTPL_CPG_FM424 indicates that there is an inconsistency in the fund usage assignment collection within the SAP Customer Relationship Management (CRM) system. This error typically arises when there are discrepancies in the data related to fund management, particularly in the context of marketing planning and execution.

    Causes:

    1. Data Inconsistency: The most common cause is that the fund usage assignments in the system do not match the expected data structure or values. This could be due to manual data entry errors, incomplete data uploads, or issues during data migration.
    2. Missing or Incorrect Fund Assignments: If certain funds are not properly assigned to the marketing plans or campaigns, it can lead to inconsistencies.
    3. Configuration Issues: Incorrect configuration settings in the fund management module can also lead to this error.
    4. Changes in Fund Structure: If there have been recent changes to the fund structure or hierarchy, existing assignments may become invalid.

    Solutions:

    1. Check Fund Assignments: Review the fund assignments in the marketing plan or campaign to ensure that all necessary funds are correctly assigned and that there are no missing entries.
    2. Data Consistency Check: Use transaction codes like SE16 or SE11 to check the relevant database tables for inconsistencies. Look for any records that may not conform to the expected structure.
    3. Reassign Funds: If you identify any inconsistencies, you may need to reassign the funds or correct the entries in the relevant marketing documents.
    4. Run Consistency Checks: Utilize any available consistency check tools or reports in SAP to identify and rectify inconsistencies in fund usage assignments.
    5. Consult Documentation: Refer to SAP documentation or notes related to fund management and marketing planning for any specific guidelines or troubleshooting steps.
    6. Contact SAP Support: If the issue persists and you cannot identify the root cause, consider reaching out to SAP support for assistance. They may provide patches or updates that address known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that pertain to marketing and fund management.
    • SAP Notes: Check the SAP Support Portal for any notes related to CRM_MKTPL_CPG_FM424, as there may be specific fixes or recommendations provided by SAP.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the inconsistency causing the error message in your SAP CRM system.

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