How To Fix CRM_MKTPL_CPG_FM423 - Fund usage header cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CPG_FM -

• Message number: 423

• Message text: Fund usage header cannot be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CPG_FM423 - Fund usage header cannot be read ?

  The SAP error message CRM_MKTPL_CPG_FM423 indicates that the system is unable to read the fund usage header in the context of a marketing plan or campaign. This error typically arises in the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing planning and budget management.
  Causes:
  
  Missing or Incomplete Data: The fund usage header may not exist, or the relevant data may be incomplete or incorrectly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the fund usage header data.
  Configuration Issues: There may be issues with the configuration of the marketing planning or fund management settings in the system.
  Data Consistency Issues: There could be inconsistencies in the database, such as missing entries or corrupted data.
  System Errors: There may be underlying system errors or bugs that are preventing the data from being read correctly.
  
  Solutions:
  
  Check Data Existence: Verify that the fund usage header exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to check for the existence of the fund usage header.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the fund usage header. This may involve checking user roles and permissions in the SAP system.
  Configuration Review: Review the configuration settings related to marketing planning and fund management. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the database. This may involve using transaction codes like SE11 or SE16 to inspect the relevant tables.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Debugging: If you have access to development tools, you may consider debugging the program or transaction that is generating the error to identify the root cause.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be related to marketing planning and fund management.
  Documentation: Review SAP documentation related to CRM marketing and fund management for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message CRM_MKTPL_CPG_FM423 effectively.