How To Fix CRM_MKTPL_CPG_FM399 - *** messages 400 - 418 for 'get_reserved_amounts' (ERP upload)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CPG_FM -

• Message number: 399

• Message text: *** messages 400 - 418 for 'get_reserved_amounts' (ERP upload)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CPG_FM399 - *** messages 400 - 418 for 'get_reserved_amounts' (ERP upload) ?

  The error message CRM_MKTPL_CPG_FM399 with messages ranging from 400 to 418 typically indicates issues related to the function module get_reserved_amounts in the context of SAP CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) integration, particularly during data uploads.
  Causes:
  
  Data Inconsistencies: The data being uploaded may have inconsistencies or missing values that prevent the function from executing correctly.
  Configuration Issues: There may be configuration problems in the CRM or ERP system that affect how reserved amounts are calculated or retrieved.
  Authorization Issues: The user executing the upload may not have the necessary authorizations to access certain data or execute specific functions.
  System Performance: If the system is under heavy load, it may lead to timeouts or failures in processing the request.
  Version Mismatch: There could be a mismatch between the versions of the CRM and ERP systems, leading to compatibility issues.
  
  Solutions:
  
  Data Validation: Check the data being uploaded for any inconsistencies or missing fields. Ensure that all required fields are populated correctly.
  Configuration Review: Review the configuration settings in both the CRM and ERP systems to ensure they are set up correctly for handling reserved amounts.
  Authorization Check: Verify that the user has the necessary authorizations to perform the upload and access the required data.
  System Monitoring: Monitor system performance and check for any ongoing issues that may affect processing. If necessary, schedule uploads during off-peak hours.
  Patch and Upgrade: Ensure that both systems are updated to the latest patches and versions to avoid compatibility issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error messages (400-418) for any known issues and recommended fixes.
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to check logs for more detailed error messages and context.
  Debugging: If you have access, consider debugging the function module to identify the exact point of failure.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.