How To Fix CRM_MKTPL_COND_IF103 - Overlapping &1 condition records deleted in marketing project &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 103

• Message text: Overlapping &1 condition records deleted in marketing project &2

What causes this issue?

The system found a condition record that overlaps with marketing project
&V2&.

System Response

The system responds according to setting &V3& as defined in
<DS:DE.CRM_MKTPL_CONFL_RES>Resolution of Overlap Conflicts</>.

How to fix this error?

When prompted to save changes, determine whether or not you want the
existing condition record to be overwritten.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF103 - Overlapping &1 condition records deleted in marketing project &2 ?

  The SAP error message CRM_MKTPL_COND_IF103 indicates that there are overlapping condition records in a marketing project. This typically occurs when multiple condition records exist for the same condition type and the same validity period, which can lead to conflicts in the marketing project.
  Cause:
  The error is triggered when:
  
  There are multiple condition records for the same condition type that overlap in their validity periods.
  The system detects that these overlapping records could lead to ambiguity in pricing or conditions applied to the marketing project.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify Overlapping Records:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view the marketing project and its associated condition records.
  Check the validity periods of the condition records to identify which ones are overlapping.
  
  
  
  Delete or Adjust Records:
  
  Once you have identified the overlapping records, you can either delete the unnecessary records or adjust their validity periods to ensure they do not overlap.
  Ensure that the remaining records still meet the business requirements for the marketing project.
  
  
  
  Recheck the Marketing Project:
  
  After making adjustments, recheck the marketing project to ensure that the error message no longer appears.
  You may need to reprocess or re-save the marketing project to apply the changes.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to condition records and marketing projects for additional guidance on managing condition records.
  
  
  
  Testing:
  
  After making changes, conduct thorough testing to ensure that the marketing project functions as expected without any further errors.
  
  
  
  Related Information:
  
  Condition Records: These are used in SAP to define pricing, discounts, and other conditions that apply to sales and marketing activities.
  Marketing Projects: These are used in SAP CRM to manage and execute marketing campaigns, including tracking costs, revenues, and effectiveness.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in managing marketing projects and condition records.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any specific patches or updates related to this error message.