How To Fix CRM_MKTPL_COND_IF093 - Distribution channel should be generic

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 093

• Message text: Distribution channel should be generic

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF093 - Distribution channel should be generic ?

  The SAP error message CRM_MKTPL_COND_IF093 indicates that there is an issue with the distribution channel in the context of marketing planning or condition records. Specifically, the error states that the distribution channel should be generic, which means that the system expects a more general or broader category rather than a specific distribution channel.
  Cause:
  
  Specific Distribution Channel: The error typically arises when a specific distribution channel is being used in a context where a generic distribution channel is required. This can happen in marketing planning scenarios where the system expects a broader classification.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how distribution channels are handled, and these settings may not align with the data being processed.
  Data Entry Errors: Incorrect data entry or selection of distribution channels in the marketing planning documents or condition records can lead to this error.
  
  Solution:
  
  Use Generic Distribution Channel: Review the distribution channels being used in your marketing planning or condition records. Replace any specific distribution channels with a generic one that is defined in your system.
  Check Configuration: Verify the configuration settings related to distribution channels in the SAP system. Ensure that the settings allow for the use of generic distribution channels where required.
  Data Validation: Ensure that the data being entered into the system is valid and conforms to the expected formats and categories. This may involve checking the master data for customers, products, and distribution channels.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on how to set up and use distribution channels in your marketing planning processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling distribution channels in marketing planning.
  Transaction Codes: Familiarize yourself with transaction codes related to marketing planning and condition records, such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I.
  User Exits and BAdIs: If customization is involved, check for any user exits or Business Add-Ins (BAdIs) that may affect how distribution channels are processed in your specific implementation.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.