How To Fix CRM_MKTPL_COND_IF092 - Condition generation level could not be determined; process was aborted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 092

• Message text: Condition generation level could not be determined; process was aborted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF092 - Condition generation level could not be determined; process was aborted ?

  The SAP error message CRM_MKTPL_COND_IF092 indicates that the condition generation level could not be determined during the processing of a marketing plan or campaign in the SAP CRM system. This error typically occurs when the system is unable to find the necessary configuration or data to proceed with the condition generation process.
  Causes:
  
  Missing Configuration: The condition generation level may not be properly configured in the system. This could be due to missing entries in the customizing settings for marketing conditions.
  Incomplete Master Data: Required master data (like products, customers, or marketing attributes) may be incomplete or missing.
  Authorization Issues: The user may not have the necessary authorizations to access the required data or perform the condition generation.
  System Errors: There could be a temporary system issue or inconsistency in the database that is preventing the condition generation from being processed correctly.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the customizing settings in SAP (transaction code SPRO) and verify the configuration for condition generation levels. Ensure that all necessary settings are in place.
  Specifically, check the settings under CRM > Marketing > Marketing Planning > Define Condition Generation Levels.
  
  
  
  Review Master Data:
  
  Ensure that all relevant master data is complete and correctly maintained. This includes checking for missing products, customers, or any other relevant entities that are part of the marketing plan.
  
  
  
  Authorization Check:
  
  Verify that the user executing the process has the necessary authorizations. This can be done by checking the user roles and authorizations in the system.
  
  
  
  System Logs:
  
  Check the system logs (transaction code SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Reprocess the Campaign:
  
  If the issue was due to a temporary system error, try reprocessing the marketing plan or campaign after ensuring that all configurations and data are correct.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SLG1 (Application Log), and CRMD_ORDER (CRM Order Management) for troubleshooting.
  Documentation: Review SAP documentation related to CRM marketing processes for a better understanding of how condition generation works and what prerequisites are needed.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.