How To Fix CRM_MKTPL_COND_IF060 - Could not find rebate application

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 060

• Message text: Could not find rebate application

What causes this issue?

Rebate application could not be found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Within a trade promotion, you can generate CRM rebates or ERP rebates.
You define which rebate application is used by the trade promotion in
Customizing.
Check whether the campaign type and sales area are maintained in the
trade promotion.
In Customizing, check whether a condition generation type is assigned to
the campaign type and sales area used in the trade promotion
<ZK>(Customer Relationship Management -> Marketing -> Marketing Planning
and Campaign Management -> Condition Maintenance -> Assign Condition
Generation Type)</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF060 - Could not find rebate application ?

  The SAP error message CRM_MKTPL_COND_IF060: Could not find rebate application typically occurs in the context of rebate processing within the SAP Customer Relationship Management (CRM) module. This error indicates that the system is unable to locate a specific rebate application that is required for processing a transaction or condition.
  Causes:
  
  Missing Rebate Application: The rebate application that is being referenced in the transaction does not exist in the system.
  Incorrect Configuration: The configuration settings for rebate processing may not be set up correctly, leading to the inability to find the rebate application.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the rebate application.
  Incorrect Condition Records: The condition records related to the rebate may not be properly maintained or may be missing.
  
  Solutions:
  
  Check Rebate Application: Verify that the rebate application exists in the system. You can do this by navigating to the relevant transaction codes (e.g., VBO1, VBO2, or VBO3 for rebate agreements) and checking if the application is listed.
  Review Configuration: Ensure that the configuration for rebate processing is correctly set up. This includes checking the settings in the customizing transaction (SPRO) under Sales and Distribution > Basic Functions > Pricing > Rebate Processing.
  Maintain Condition Records: If the condition records are missing, create or update them using the appropriate transaction codes (e.g., VK11 for creating condition records).
  Check Authorizations: Ensure that the user has the necessary authorizations to access and manage rebate applications. This can be checked with the help of your SAP security team.
  Data Consistency Check: Run consistency checks on the relevant tables to identify any discrepancies. You may need to consult with your technical team or use transaction codes like SE11 to analyze the database tables.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for rebate processing, such as VBO1, VBO2, VBO3, VK11, and VK12.
  Documentation: Review SAP documentation related to rebate processing and condition records for a better understanding of the processes involved.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.